HP LaserJet Enterprise M552 - 10.99.41 Unsupported Supply in use; 11.XX.YZ Error Messages; 11.00.01 or 11.00.02 Internal clock error; 13.XX.YZ Error Messages

10.99.41 Unsupported Supply in use
Description
The indicated toner cartridge is for a dierent product.
Recommended action
Remove the indicated toner cartridge, and then install the correct cartridge for this product.
TIP: See the parts chapter in the product repair manual for the correct cartridge part number.
11.XX.YZ Error Messages
11.00.01 or 11.00.02 Internal clock error
Description
The printer real time clock has experienced an error.
01=dead clock
02=dead real time clock
Recommended action
1. Whenever the printer is turned o and then turned on again, set the time and date on the control panel.
2. If the error persists, you might need to replace the formatter.
13.XX.YZ Error Messages
13.00.00
Description
Generic jam event code.
Recommended action
Check the printer for a jam. See the clear jams section in the service manual.
13.00.EE
Description
Unknown door open.
Recommended action
make sure that all of the doors and covers are closed.
13.A3.DX
Description
Media Delay Jam in Tray X.
Media did not reach the Tray 3 Feed sensor (SR21) in the designated amount of time printing from Tray X.
ENWW Tools for troubleshooting 273