◦
J8J87A (110V)
◦
J8J88A (220V)
●
Fuser kit
◦
J8J87-67901 (110V; new)
◦
RM2-1256-000CN (110V; service)
◦
J8J87-67901 (220V; new)
◦
RM2-1257-000CN (2200V; service)
●
Toner cartridge
◦
CF237Y
●
Document feeder roller kit; estimated life: 150,000 pages
◦
J8J95A (new)
◦
5851–7202 (service)
6. Verify that the correct print driver for this printer is installed. Check the program to make sure that the
print driver for this printer is used. The print driver can be downloaded from the following Web sites:
www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609,
www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP, or www.hp.com/support/
ljM633MFP.
7. Print a short document from a dierent program that has worked in the past. If this solution works, the
problem is with the program. If this solution does not work (the document does not print), complete
these steps:
a. Try printing the job from another computer that has the printer software installed.
b. If the printer is connected to the network, connect the printer directly to a host computer with a
USB cable. Redirect the printer to the correct port, or reinstall the software (make sure to select the
new connection type).
ENWW Solve problems checklist 83
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