HP LaserJet Enterprise M607n - View, print, or clear the event log from the Service menu

View, print, or clear the event log from the Service menu
View, print, or clear the event log from a touchscreen control panel
1. From the Home screen on the printer control panel, swipe (right), and then touch the Support Tools
button.
2. Touch the Service button to display the sign on screen.
NOTE: Make sure that Service Access Code displays in the access type area.
3. Type in the following service access personal identication number (PIN) for the printer:
●
05060717 (M607/M608/M609)
●
05063117 (M631/M632/M633)
4. Touch Event log to display log. Touch the Print button to print the log.
5. Touch one of the following:
●
Clear (removes all log entries)
●
Print (prints the log)
●
Done (return to the Service menu)
View, print, or clear the event log from a LCD control panel
1. From the Home screen on the printer control panel, use the down arrow button to select the Print
menu.
2. Use the right arrow button to scroll to and select the Support Tools menu, and then press the OK
button.
3. Use the down arrow button to scroll to and select the Service menu, and then press the OK button.
4. On the sign-in screen, enter the following service access code for the printer (use the printer keypad):
NOTE: Make sure that Service Access Code displays in the access type area.
●
05060717 (M607/M608/M609)
●
05063117 (M631/M632/M633)
5. After the PIN is entered press the OK button.
6. Use the down arrow button to scroll to Event Code, and then press the OK button.
7. Use the left arrow or right arrow buttons to select from the following:
NOTE: Press the OK button after selecting an option.
●
Clear (removes all log entries)
●
Print (prints the log)
●
Done (return to the Service menu)
86 Chapter 2 Solve problems ENWW