HP JetAdvantage menu (MFP models only) ................................................................. 218
Quick Sets menu (MFP models only) ............................................................................ 219
Contacts menu (fax models only) ................................................................................. 220
Supplies menu .............................................................................................................. 221
Trays menu ................................................................................................................... 223
Reports menu ............................................................................................................... 226
Settings menu ............................................................................................................... 228
Support Tools menu ..................................................................................................... 233
Control panel message document (CPMD) ..................................................................................... 240
Control-panel messages and event log entries ........................................................... 240
Improve print quality ......................................................................................................................................... 241
Improve print quality ...................................................................................................................... 241
Introduction .................................................................................................................. 241
Print from a dierent software program ..................................................................... 241
Check the paper-type setting for the print job ............................................................ 241
Check the paper type setting (Windows) ................................................... 241
Check the paper type setting (OS X) .......................................................... 242
Check toner-cartridge status ....................................................................................... 242
Print a cleaning page .................................................................................................... 242
Visually inspect the toner cartridge ............................................................................. 243
Check paper and the printing environment .................................................................. 243
Step one: Use paper that meets HP specications .................................... 243
Step two: Check the environment .............................................................. 243
Step three: Set the individual tray alignment ............................................ 244
Try a dierent print driver ............................................................................................ 244
Check the EconoMode settings .................................................................................... 245
Adjust print density ...................................................................................................... 245
Print quality troubleshooting guide .................................................................................................................. 247
Introduction ..................................................................................................................................... 248
Toner cartridges ............................................................................................................ 249
Check toner-cartridge status ..................................................................... 249
Visually inspect the toner cartridge or cartridges ..................................... 249
Check the paper-type setting for the print job ............................................................ 250
Check paper and the printing environment .................................................................. 250
Information to collect ................................................................................................... 251
Product specic image defects ....................................................................................................... 251
Resolving print quality problems ................................................................................. 251
Introduction ................................................................................................ 251
Troubleshoot print quality problems ......................................................... 252
Repetitive image defect ruler ....................................................................................... 259
Use a ruler to measure between repetitive defects .................................. 260
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