Support Tools menu
Touchscreen printers: At the printer control panel, touch the Support Tools button.
LCD printers: Use the arrow buttons to scroll to the Support Tools button, and then press the OK button.
Table 2-59 Support Tools menu
First level Second-level Third-level Fourth-level Fith-level Description
Maintenance Backup/Restore
IMPORTANT: The
backup data might
contain personable
identiable
information such as
user names or IP
addresses. HP uses
this data to
understand the issue
that the printer is
having and to improve
future versions of the
printer software.
Backup Data Password
Conrm Password
Create a password to
encrypt the le, and
then select the Next
button.
Insert a USB drive into
the USB port, and then
select the BackUp
button.
Restore Data Insert a USB drive into
the USB port, and then
select the Restore
button.
Calibration/Cleaning Cleaning Page O
1000 pages
2000 pages
5000 papges
10000 pages
20000 pages
Use this to set up
automatic cleaning.
Clean Document
Feeder Rollers (MFP
models only)
Set cleaning reminder
interval
(1–100) %
Set the interval for a
reminder to clean the
rollers.
NOTE: A lower
percentage results in
more frequent
reminders.
Reminder Behavior Choose from the
following the
reminder behaviors:
Prompt to continue
Continue
Stop
Calibrate Scanner
(MFP models only)
Done
Start
Touch Start to
calibrate the scanner.
Follow the prompts on
the control-panel
display to complete
the process.
ENWW Tools for troubleshooting 233