Table 2-59 Support Tools menu (continued)
First level Second-level Third-level Fourth-level Fith-level Description
Diagnostic Tests Disable Cartridge
Check
Cancel
Continue
Use this diagnostic
test to print internal
pages or send an
external job to the
printer when the toner
cartridge is removed
or exchanged.
Supply errors are
ignored while the
printer is in this mode.
When the printer is in
this mode, access the
troubleshooting
menus and print
internal pages (the
print quality pages
will be the most
useful).
This test can be used
to isolate problems,
such as noise, and to
isolate print-quality
problems that are
related to the toner
cartridge.
Paper Path Test Number of Copies
Paper Tray
Output Sides
Staple (SSMBM
models only)
Output Bin (the list of
output bins depends
on printer
conguration).
Done
Print
This diagnostic test
generates one or more
test pages. Use these
pages to isolate the
cause of jams.
Multiple copies can be
printed to help isolate
intermittent
problems.
Print Stop Test Stop next print job
(check box)
Delay ms (0 to 60000)
Done
Use this diagnostic
test to isolate the
cause of problems
such as image-
formation defects and
jams within the
engine.
During this test, stop
the paper anywhere
along the printer
paper path.
Congure the test to
stop from 0 to 60,000
ms during a print job.
ENWW Tools for troubleshooting 237