Toner cartridges
Check toner-cartridge status
Print the supplies status page from a touchscreen control panel
1. From the Home screen on the printer control panel, swipe (right), and the touch the Reports button.
2. Touch the Conguration/Status Pages item
3. Touch Supplies Status Page to select it.
TIP: Multiple report pages can be selected, and then printed together.
4. Touch the Print button to print the pages.
Print the supplies status page from an LCD control panel
1.
From the Home screen on the printer control panel, use the down arrow button to select the Print
menu.
2. Use the right arrow button to scroll to Reports, and then press the OK button.
3. Use the down arrow button to scroll to Conguration/Status Pages, and then press the OK button.
4. Use the down arrow or buttons to scroll to Supplies Staus page, and then press the OK button to
select it.
5. Use the down arrow and right arrow buttons to scroll to Print, and then press the OK button to print
the pages.
TIP: Multiple report pages can be selected, and then printed together.
Check the supplies status page for the following information:
●
Estimated percentage of cartridge or cartridges life remaining
●
Approximate pages remaining
●
Part number or numbers for HP toner cartridge or cartridges
●
Number of pages printed
Visually inspect the toner cartridge or cartridges
1. Remove the toner cartridge or cartridges from the printer, and verify that the sealing tape has been
removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the cartridge.
CAUTION: Do not touch the roller (imaging drum). Fingerprints on the imaging drum can cause print-
quality problems.
ENWW Print quality troubleshooting guide 249
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