Clear paper jams in the duplexer (M631, M632, and M631)
Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. When a
jam occurs, the control panel displays one of the following error messages and an animation that assists in
clearing the jam.
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13.B2.XX Jam in <cover or door>
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13.CX.XX Jam in Duplexer
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13.DX.XX Jam in Duplexer
1. Open the right door.
ENWW Solve paper handling problems 339
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