Clear paper jams in the envelope feeder (M631, M632, and M633)
Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel
displays one of the following messages and an animation that assists in clearing the jam.
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13.A3.XX Jam in Tray 3
●
13.A4.XX Jam in Tray 4
1. Pull the tray completely out of the printer by
pulling and lifting it up slightly.
2. Remove any jammed or damaged envelopes from
the tray.
ENWW Solve paper handling problems 343
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