Service mode functions
Service menu
The Service menu is PIN-protected for added security. Only authorized service people have access
to the Service menu. When you select Service from the list of menus, the product prompts you to
enter an eight-digit personal identification number (PIN).
NOTE: The product automatically exits the Service menu after about one minute if no items are
selected or changed.
1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance
button.
2. Open the Service menu.
3. On the sign-in screen, select Service Access Code from the drop-down list.
4. Enter one of the following service access code for your product:
●
M855: 11085513
●
M880: 11088013
The following menu items appear in the Service menu:
Table 2-79 Service menu
First level Second level Value Description
Print Event Log Allows you to print or
view the product event
log.
View Event Log
Clear Event Log Use this item to clear
the product event log.
732 Chapter 2 Solve problems ENWW
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