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HP LASERJET ENTERPRISE MFP M725dn User Manual

HP LASERJET ENTERPRISE MFP M725dn
546 pages
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LASERJET ENTERPRISE MFP M725
Troubleshooting Manual
M725zM725dn M725f M725z+

Table of Contents

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HP LASERJET ENTERPRISE MFP M725dn Specifications

General IconGeneral
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Economical printingYes
Duplex printing modeAuto
Time to first page (black, normal)10 s
Duplex print speed (ISO/IEC 24734) mono28 ipm
Print speed (black, normal quality, A3)20 ppm
Print margins (top, bottom, right, left)2 mm
Print speed (black, normal quality, A4/US Letter)41 ppm
Number of users30 user(s)
Printer managementHP Web Jetadmin, HP Utility (Mac)
All-in-one functionsCopy, Print, Scan
Color all-in-one functionsNo
Pallet dimensions (W x D x H)760 x 745 x 832 mm
Recommended system requirementsWindows 10, Windows 8, Windows 7, Windows Vista, Windows Server 2012 (64-bit), Windows Server 2008, Windows Server 2008 R2, Windows Server 2003 (SP1+): 200 MB available hard disk space
Acoustic power emissions (ready)50 dB
Acoustic pressure emissions bystander (ready)36 dB
HP segmentBusiness
Printer fontsPostScript, Scalable, TrueType, Windows
Printing colorsBlack
Duplex functionsPrint, Copy, Scan
Country of originChina, Mexico, Netherlands
Maximum duty cycle200000 pages per month
Optional functionsFax
Recommended duty cycle5000 - 20000 pages per month
Number of print cartridges1
Page description languagesPCL 5, PCL 6, PDF 1.4, PostScript 3
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies9999 copies
Copy speed (black, normal quality, A4)41 cpm
Scan toE-mail, Network folder, USB, Fax
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth24 bit
Maximum scan area297 x 420 mm
Scan speed (black)50 ppm
Scan speed (color)30 ppm
Image formats supportedJPEG, MTIFF, TIFF
Document formats supportedPDF, XPS
Paper input typePaper tray, Sheetfed
Total input capacity600 sheets
Total output capacity250 sheets
Maximum input capacity4600 sheets
Paper tray 1 input capacity100 sheets
Total number of input trays3
Maximum number of input trays6
Custom media width76.2 - 312 mm
Maximum print size308 x 465.9 mm
Custom media length127 - 469.9 mm
Paper tray media typesBond paper, Card stock, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Rough paper, Thick paper, Transparencies
Paper tray media weight60 - 199 g/m²
ISO A-series sizes (A0...A9)A3, A4, A5
ISO B-series sizes (B0...B9)B4, B5, B6
JIS B-series sizes (B0...B9)B4, B5
Maximum ISO A-series paper sizeA3
DisplayLCD
Control typeTouch
Product colorBlack, Grey
Display diagonal8 \
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Security featuresAES 256-bit
Cabling technology10/100/1000Base-T(X)
Security algorithmsEAP-TLS, IPSec, PEAP, SNMPv3, SSL/TLS, WPA2-Enterprise
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile printing technologiesApple AirPrint, HP ePrint, Mopria Print Service
Supported network protocols (IPv4)AutoIP, SLP, Telnet, IGMPv2, BOOTP/DHCP, WINS, IP Direct Mode, WS Print
Supported network protocols (IPv6)DHCPv6, MLDv1, ICMPv6
Card reader integrated-
Maximum internal memory1536 MB
Internal storage capacity500 GB
Sound power level (printing)6.8 dB
Sound pressure level (printing)54 dB
Sound pressure level (scanning)52 dB
AC input voltage220 - 240 V
AC input frequency50/60 Hz
Power consumption (off)0.3 W
Power consumption (standby)6.5 W
Power consumption (PowerSave)39 W
Power consumption (average operating)890 W
Energy Star Typical Electricity Consumption (TEC)0.653 kWh/week
Mac operating systems supportedMac OS X 10.6 Snow Leopard, Mac OS X 10.8 Mountain Lion, Mac OS X 10.7 Lion
Other operating systems supportedLinux, Novell
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supportedWindows Vista, Windows 7, Windows 8, Windows 10
Package depth745 mm
Package width760 mm
Package height832 mm
Package weight68600 g
Doesn't containMercury
Sustainability certificatesENERGY STAR, EPEAT Silver
Pallet weight68.6 g
Harmonized System (HS) code84433100
CertificationCISPR 22:2008 / EN 55022:2010 (Class A); EN 61000-3-2 :2006 +A1:2009 +A2:2009; EN 61000-3-3 :2008; EN 55024:1998+A1+A2; EMC Directive 2004/108/EC with CE Marking (Europe); other EMC approvals as required by individual countries
Operating temperature (T-T)10 - 32.5 °C
Operating relative humidity (H-H)20 - 80 %
Recommended humidity operating range30 - 70 %
Cables includedAC
Bundled softwareWindows Installer, HP PCL 6 discrete driver, Mac Software Link to Web (Postscript emulation driver & Installer on Web), Note: No Mac Software inbox
Weight and Dimensions IconWeight and Dimensions
Depth649 mm
Width614 mm
Height609 mm

Summary

Theory of Operation

Basic operation

Provides an overview of the product's fundamental operational aspects and systems.

Engine control system

Details the system that coordinates product operations based on formatter commands.

Laser scanner system

Explains the laser scanner's role in forming the latent electrostatic image.

Image-formation system

Describes the system responsible for creating the toner image on the drum and transferring it.

Pickup, feed, and delivery system

Covers the system's blocks for paper pickup, feeding, and delivery.

Scanning/image capture system

Details the scanner and automatic document feeder system.

500-sheet paper feeder (Tray 4)

Explains the operation and components of the optional 500-sheet paper feeder.

1x500 and 3x500 paper feeder and stand

Describes the optional 1x500 and 3x500 paper feeder and stand operations.

3,500-sheet high-capacity input (HCI) feeder

Details the operation and components of the optional HCI feeder.

Duplexer

Explains the duplexer's function in two-sided printing and its components.

Stapler/stacker

Describes the optional stapler/stacker's function and operation.

Solve Problems

Solve problems checklist

Provides a step-by-step guide to identify and resolve product issues.

Troubleshooting process

Guides users through diagnosing hardware malfunctions using flowcharts.

Control-panel checks

Details diagnostic modes for troubleshooting touchscreen and button issues.

Manual sensor tests

Provides procedures to test paper-path sensors and size switches manually.

Clear jams

Illustrates jam locations and provides instructions for clearing paper jams.

Solve paper-handling problems

Addresses issues like multiple sheets picked up or no paper pickup.

Solve image-quality problems

Provides examples and solutions for common print quality defects.

Solve performance problems

Offers solutions for slow printing or pages not printing.

Solve connectivity problems

Guides users through troubleshooting USB and network connection issues.

Solve fax problems

Covers common issues and solutions related to fax functionality.

Service mode functions

Details access and functions within the product's service menu.

Product upgrades

Explains how to determine firmware revision and perform upgrades.

Appendix A Service and support

Hewlett-Packard limited warranty statement

Outlines HP's limited warranty terms and conditions for hardware and accessories.

Customer support

Provides contact information for telephone and internet support.

Appendix B Product specifications

Physical specifications

Details product dimensions, weight, and model variations.

Environmental specifications

Lists recommended and allowed operating temperature and humidity ranges.

Appendix C Regulatory information

FCC regulations

States compliance with FCC rules for Class A digital devices.

Environmental product stewardship program

Details HP's commitment to environmentally sound products and minimizing impacts.

Disposal of waste equipment by users

Provides instructions for proper disposal of waste electrical and electronic equipment.

Chemical substances

Information on chemical substances in products for legal compliance.

Declaration of conformity

Certifies product compliance with EMC and Low Voltage Directives.

Safety statements

Provides critical safety information for product operation and maintenance.

Laser safety

Details laser safety information and warnings for Class 1 laser products.

Additional statements for telecom (fax) products

Provides specific regulatory statements for telecom and fax products.

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