Determine the current level of firmware ............................................................................ 260
Download the new firmware from the HP Web site .......................................................... 260
Transfer the new firmware to the device .......................................................................... 261
Use FTP to upgrade the firmware on a network connection ........................... 261
Use HP Web Jetadmin to upgrade the firmware ............................................. 262
Use MS-DOS commands to upgrade the firmware ......................................... 263
Upgrade the HP Jetdirect firmware .................................................................................. 263
Troubleshoot general printing problems ............................................................................................ 264
Troubleshoot media-handling problems ............................................................................................ 267
Multiple pages feed ........................................................................................................... 267
Pages are wrinkled or folded ............................................................................................ 267
Pages are skewed ............................................................................................................ 267
Troubleshoot print-quality problems .................................................................................................. 269
Print-quality checklist ........................................................................................................ 269
Image-defect examples .................................................................................................... 270
Light print (partial page) .................................................................................................... 271
Light print (entire page) ..................................................................................................... 272
Specks .............................................................................................................................. 272
Dropouts ........................................................................................................................... 273
Lines .................................................................................................................................. 273
Gray background .............................................................................................................. 274
Toner smear ...................................................................................................................... 274
Loose toner ....................................................................................................................... 275
Repeating defects ............................................................................................................. 275
Repeating image ............................................................................................................... 276
Misformed characters ....................................................................................................... 276
Page skew ........................................................................................................................ 277
Curl or wave ...................................................................................................................... 277
Wrinkles or creases .......................................................................................................... 278
Vertical white lines ............................................................................................................ 278
Tire tracks ......................................................................................................................... 279
White spots on black ......................................................................................................... 279
Scattered lines .................................................................................................................. 280
Blurred print ...................................................................................................................... 280
Random image repetition .................................................................................................. 281
Troubleshoot fax problems ................................................................................................................ 282
Send-fax messages .......................................................................................................... 283
Receive-fax messages ..................................................................................................... 284
Diagrams ........................................................................................................................................... 285
Device component locations ............................................................................................. 285
Main assemblies .............................................................................................. 285
Main parts ......................................................................................................... 285
Sensors and switches ...................................................................................... 286
Motors, fans, and solenoids ............................................................................. 287
PCAs ................................................................................................................ 288
Interlocks and linkages ..................................................................................................... 290
Wiring diagrams ................................................................................................................ 293
7 Parts and diagrams
Ordering parts and supplies .............................................................................................................. 300
viii ENWW
To Next Page
Loading...
