The print cartridge is not installed properly. Economode is on. The toner density is not set correctly.
The media might not meet HP specifications (for example, the media is too moist or too rough). The
toner level in the print cartridge might be low.
Troubleshooting and suggestions
1. Make sure that the print cartridge is fully installed.
2. Make sure that Economode is turned off at the control panel and in the printer driver.
3. Increase the toner density at the control panel by touching Administration, Print Quality, and
Toner Density.
4. Verify that the media meets HP specifications.
5. Replace the print cartridge.
Specs
Defect description
Toner specks appear on the page, especially after a jam is cleared.
Possible causes
The device needs to be cleaned. The media might not meet HP specifications (for example, the
media is too moist or too rough). A print cartridge is leaking.
Troubleshooting and suggestions
1. Print a few more pages to see if the problem corrects itself.
2. Clean the inside of the device and run a cleaning page.
3. Try using a different type of media.
4. Check the print cartridge for leaks. If the print cartridge is leaking, replace it.
Dropouts
420 Chapter 6 Problem solving ENWW
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