Table 2-6 Image defect examples (continued)
Problem Image example Solution
Loose toner
Loose toner, in this context, is defined as toner that can be rubbed off the page.
1. If you have observed a rougher texture on one side of your paper, try printing on
the smoother side.
2. Make sure that the environmental specifications for the product are being met.
3. Make sure that the type and quality of the paper you are using meet
HP specifications. For more information, see the product user guide.
4. The pressure roller is dirty, the fuser film is scratched, or a foreign substance is on
the fuser film. Use the Fuser Test Page option in the Troubleshooting menu to test
the fuser. If the error persists, replace the fuser.
Repeat defects
1. Print a few more pages to see if the problem corrects itself.
2. Clean the inside of the product and run a cleaning page to clean the fuser.
3. Use the repetitive defect ruler to determine if the defect is caused by the fuser or
the toner cartridge.
●
If the toner cartridge is causing the defect, run the print/stop test at the
500 msec setting. If the test shows a defect, replace the toner cartridge.
●
Use the Fuser Test Page option in the Troubleshooting menu to test the
fuser. If the error persists, replace the fuser.
Repeat image
DearMr. Abhjerhjk,
Thedhjhfiuhuif teinthhkjhjnf jus a weuejd, fnk
ksnehvnk kjdfkaakd ss hsjhnckkajhdhfkashfhnduujdn.
Pkshkkhklhlkhkhyufwe4yrh9jjflklndjd skshkshdcnksnjcnal
aksnclnslskjlncslnaslnslna,ncnsljsjscljcknnsnclknsllj
hwlsdknls nwljsnlnsclnijhsnclsncij hn. Iosifsjs jlkhandjnathis
is a hn. jnsfir stie a djakjd ajjssk. Thsi iusvnvlu tyeh lch afted,
andwhenhghjhgjhkjdj a dt sonnleh.
Suolklv jsdj hvjkrt ten sutcof jthjkfjkn vjdj hwjd,an olk d
.at fhjdjhtajshef. Sewlflnv atugahgjfjknvr kdkjdh sj hvjk
sjskrplobook. Camegajd sandtheir djnlnasorged tyehha
as as hf hv of the tinhghin the cescmdal vlala tojk. Ho sn shj
shjkh a sjcakvkjn? No ahdkjahhtuahahavjnv hv vh aefve r
Tehrehahkj vaknihidhwas skjsaa a dhkjfnanj
cjkhapsldnlj llhfoihrfhthejahjkkjnaoahjakah w asjkskjnkas
sa fjkankcakajhjkneanjsdn qa ejhc pjtpvjlnv4purlaxnwl.Ana
l, and the askeinaof ahthvnasm. Sayhvjantjhhjhrajn ve fh k
v njavkfkahjd a. Smakkljla sehiahadheufh if you do klakck
w vka ah call lthe cjakhaaa dasdfijs.
Sincerel
y,
Mr. Scmehnjcj
This type of defect might occur when using preprinted forms or a large quantity of
narrow paper. Verify that the preprinted ink used on forms meet HP specifications for
use in laser printers.
1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the type and quality of the paper you are using meet
HP specifications. For more information, see the product user guide.
3. Verify that the product is configured for the correct paper type.
4. Use the Fuser Test Page option in the Troubleshooting menu to test the fuser. If
the error persists, replace the fuser.
Misformed characters
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the environmental specifications for the product are being met.
3. Make sure that the type and quality of the paper you are using meet
HP specifications. For more information, see the product user guide.
4. The laser/scanner wire connectors might have poor contact. Reconnect the
connectors.
5. The laser/scanner might be damaged. Replace the laser/scanner.
82 Chapter 2 Solve problems ENWW
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