146 Chapter 4 – Input/output (I/O) EN
Communications troubleshooting
Communications check
Note
Communication problems are normally the customer’s responsibility.
Time spent attempting to resolve these problems might not be
covered by the Hewlett-Packard warranty.
Test message
After the printer is installed, verify communications between the printer
and the IBM-compatible computer.
1 To print to parallel port 1, type the following at the MS-DOS prompt:
C:\DIR>LPT1
2 Press E
NTER.
The printer should print a directory listing of the C: \ directory.
EIO troubleshooting
Before attempting to troubleshoot a network problem or to notify the
network consultant of a problem, always print a configuration page.
See the HP Jetdirect Print Server Software Installation Guide for
detailed explanations of network issues (go to http:/www.hp.com/go/
Jetdirect).
Note
Refer the customer to the network administrator for assistance in
troubleshooting network problems.
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