74 Chapter 1 – Control-panel messages EN
1 Remove the printer from any UPS supplies, additional power
supplies, or power strips.
2 Plug the printer into a wall outlet, and see if this resolves the
problem.
3 If the printer is already plugged into a wall outlet, try another power
source in the building that is independent of the one currently being
used.
4 The line voltage and current source at the printer location might
need to be inspected to ensure that they meet the printer’s electrical
specifications.
1 Disconnect the power cable from the product, wait at least 30
seconds, reconnect the power cable, and then wait for the product
to initialize.
2 Check the cabling connections to the laser/scanner.
3 Try connecting the product to a different power source or surge
protector.
4 If the error persists, replace the laser/scanner.
X = Description
1 = Beam detect error
2 = Laser error
1 Press G
O. The page containing the error reprints automatically.
2 Turn the printer off and then on.
3 Reseat the cables to the laser/scanner and ECU.
4 Replace the laser/scanner.
50.4 Printer error alternates with
Cycle power to continue
51 Laser error
51.x Printer error alternates with
Cycle power to continue
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