Control panel message Description Recommended action
Connect the product to a different phone line.
Set the fax resolution to Standard instead of
the default of Fine.
If the error persists, contact HP. See
www.hp.com/support/ljm1522 or the support
flyer that came in the product box.
Fit to Page on flatbed only The copy reduce/enlarge feature (called "Fit
to Page") applies only to copies made from
the flatbed scanner.
Use the flatbed or select another reduction/
enlargement setting.
Group dial not allowed in group (fax
models only)
The speed-dial code that you typed is
programmed for a group. Adding a group-dial
to another group-dial is not allowed.
Add one-touch buttons (programmed as an
individual speed dial) or speed-dial codes to
a group-dial.
Install black cartridge No cartridge installed with door closed. Install print cartridge.
Invalid driver Press OK You are using the incorrect printer driver. Select the printer driver that is appropriate for
your product.
Invalid entry Invalid data or response. Correct the entry.
Jam in (area), Open door and clear jam Paper jam in one of the following areas: drum
area, fuser area, duplex feeding area, duplex
receiving area, and duplex pickup area.
Clear the jam from the area indicated on the
product control panel, and then follow the
control panel instructions. See
Clear jams
on page 149.
Jam in Tray #, Clear jam and then press
OK
The product has detected a jam in an input
tray.
Clear the jam from the area indicated on the
product control panel, and then follow the
control panel instructions. See
Clear jams
on page 149.
Load paper Out of paper in all available trays. Load paper in trays.
Load Tray # <TYPE> <SIZE>, Press OK to
use available media
Device is processing job, but a matching tray
is empty.
Press OK to use existing available media.
Load tray #, Press OK Manual duplex mode. “#” is the tray number
where the first half of the job printed.
Load paper in the correct tray.
Load Tray 1 <TYPE> <SIZE>, Press OK to
use available media
Device is processing job, but no trays match. Press OK to use existing tray settings.
Load Tray 1, <PLAIN> <SIZE> / Cleaning
mode, OK to start
Cleaning mode paper prompt. Press OK to begin the cleaning procedures.
Manual feed <SIZE> <TYPE>, Press OK to
use available media
Print Manual Feed mode. Load paper into the priority input tray.
Memory is low Try again later The product does not have enough memory
to start a new job.
Wait until the current job is finished before
starting a new job.
Memory is low. Only 1 copy made Press
[OK] to continue
The product completed making one copy.
The remaining copies have been canceled
because of low memory.
Press OK to clear the error. Break the job into
smaller jobs that contain fewer pages.
Memory is low. Press OK The product memory has been almost
completely filled.
Allow the product to finish the job, or press
Setup to cancel the job.
Memory low Only 1 copy made The product does not have enough memory
to complete the collated copy job.
Break the job into smaller jobs that contain
fewer pages.
Misprint, Press OK Feed delay misprint. Reload paper.
Table 6-1 Alert and warning messages (continued)
144 Chapter 6 Problem solve ENWW
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