Control panel message Description Recommended action
to transfer too many macros, soft fonts, or
complex graphics.
21 Page too complex To continue touch
OK
The page formatting process was not fast
enough for the device.
Touch OK to print the transferred data. (Some
data might be lost.) If this message appears
often, simplify the print job.
22 EIO <X> buffer overflow To continue
touch OK
Too much data was sent to the EIO card in
the specified slot (X). An incorrect
communications protocol might be in use.
Touch OK to print the transferred data. (Some
data might be lost.)
Check the host configuration. If this message
persists, you might have to replace the EIO
card.
22 Embedded I/O buffer overflow To
continue touch OK
Too much data was sent to the embedded
HP Jetdirect print server.
Touch OK to print the transferred data. (Some
data might be lost.)
22 USB I/O buffer overflow To continue
touch OK
Too much data was sent to the USB buffer. Touch OK to clear the error message. (Data
will be lost.)
30.1.YY Scanner failure An error has occurred in the scanner. 1. Make sure that the scanner lock is in the
unlocked position.
2. Turn the device off and then on.
3. Check the cable connections between
the ADF/scanner assembly and the
formatter.
4. If this message persists, replace the
scanner assembly (see
Scanner
assembly on page 90).
5. If, after replacing the scanner assembly,
the message persists, replace the
formatter (see
Formatter on page 116).
40 EIO <X> bad transmission To continue
touch OK
The connection between the device and the
EIO card in the specified slot has been
broken.
Touch OK to clear the error message and
continue printing. Check the EIO connection.
40 Embedded I/O bad transmission To
continue touch OK
A temporary printing error has occurred. 1. Turn the device off, and then turn the
device on.
2. If this message persists, replace the
formatter (see
Formatter on page 116).
41.3 - Load tray <XX> To use another tray,
touch OK
The specified tray does not contain the
specified media size.
Touch OK to use a tray that contains media
of the correct size.
41.3 - Load tray <XX>: <Type>, <Size> The specified tray is loaded with media that
is longer or shorter in the feed direction than
the size configured for the tray.
Touch OK to display Tray <X> Size.
Reconfigure the size in a tray so that the
device will use a tray that is loaded with the
size of media required for the print job. If the
message does not clear automatically from
the control-panel display, turn the device off,
and then turn the device on.
41.X Error To continue touch OK A temporary printing error occurred.
X description
2 beam detect misprint
8 fuser too hot
1. Touch OK to clear the error. If the error
is not cleared, turn the device off, and
then turn the device on.
2. If the message persists, replace the
fuser (see
Fuser on page 139).
Table 6-1 Control-panel messages (continued)
204 Chapter 6 Troubleshooting ENWW
To Next Page
Loading...