Control panel message Description Recommended action
13.41.00 Jam inside left door
13.41.00 Jam inside lower left door
Output jam. The leading edge of media
passed SR7 (delivery sensor), but did not
reach SR1 (output-bin-full sensor).
1. Clear the jam following the instructions
on the control panel display or the
instructions in this manual (see
Clear
jams from the output path
on page 463).
2. Check for paper or other obstructions
between SR7 and SR1.
3. Check SR7 and SR1 for correct
mechanical functionality. Replace if
necessary.
4. Check connector J310 on the dc
controller.
5. Replace the dc controller.
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
13.42.00 Jam inside left door
13.42.00 Jam inside lower left door
Output jam. The leading edge of media
passed SR6 (fuser-exit sensor), but did not
reach SR7 (delivery sensor).
1. Clear the jam following the instructions
on the control panel display or the
instructions in this manual (see
Clear
jams from the output path
on page 463).
2. Check for paper or other obstructions
between SR6 and SR7.
3. Check the fuser and the pressure-
release assembly for correct seating
and functionality.
4. Check SR6 and SR7 for correct
mechanical functionality. Replace if
necessary.
5. Check connector J310 on the dc
controller.
6. Replace the dc controller.
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
13.42.00 Jam inside left door
13.42.00 Jam inside lower left door
Output jam. Media did not leave SR7
(delivery sensor).
1. Clear the jam following the instructions
on the control panel display or the
instructions in this manual (see
Clear
jams from the output path
on page 463).
2. Check for paper or other obstructions on
or around SR7.
3. Check the fuser and the pressure-
release assembly for correct seating
and functionality.
4. Check SR7 for correct mechanical
functionality. Replace if necessary.
Table 6-2 Control-panel messages (continued)
416 Chapter 6 Troubleshooting ENWW
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