Control panel message Description Recommended action
8X.YYYY EIO ERROR To continue turn off
then on
The EIO accessory card has encountered a
critical error, as specified by YYYY.
Turn the device off, and then turn the device
on.
1. Turn the device off, reinstall the EIO
accessory, and then turn the device on.
2. Perform an RFU.
3. Replace the EIO accessory.
8X.YYYY EMBEDDED JETDIRECT ERROR
To continue turn off then on
The embedded HP Jetdirect print server has
encountered a critical error, as specified by
YYYY.
1. Turn the device off, and then turn the
device on.
2. Perform an RFU.
3. Replace the EIO accessory.
Access denied menus locked The control panel function that you are trying
to use has been locked to prevent
unauthorized access.
Contact the network administrator.
Action not currently available for Tray <X>
Tray size cannot be any size/any custom
A duplexed (2-sided) document was
requested from a tray that is set to Any size
or Any custom. Duplexing is not allowed
from a tray configured to Any size or Any
custom.
1. Select another tray or reconfigure the
tray.
2. Make sure that the sliding tray media
guides are correctly functioning and
positioned.
3. Make sure that the tray to engine
mechanical interface is correctly
functioning.
4. Check connectors J312 and J324 for
trays 2/3 and J1503 for trays 4/5/6.
ADF paper jam There is a jam in the ADF. Remove the jam. See Clear jams from the
automatic document feeder (ADF)
on page 459.
If the problem persists, clean the ADF pickup
and feed rollers and separation pad . If any of
these components are worn or damaged
replace them. See User-replaceable parts
on page 182.
Reseat the ADF connector on the SCB PCA.
Authentication Required Authentication has been enabled for this
feature or destination. A username and
password are required.
Type the user name and password, or contact
the network administrator.
Authentication Required To Use This
Feature
A user name and password are required. Type the user name and password, or contact
the network administrator.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 431
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