Control panel message Description Recommended action
Inflate Failure A failure occurred during a firmware update. Resend the update.
Initializing scanner The scanner is initializing. No action necessary.
Insert or close tray <XX> The specified tray is missing or open. 1. Insert or close the specified tray to
continue.
2. Check the tray for damaged guides or
sensor flags.
3. Check the Tray 2 and Tray 3 lifter driver
assemblies for damage. replace as
necessary. See
Lifter drive assembly
on page 354.
4. Make sure that the J312 and J324
connectors on the dc controller are
firmly seated.
5. Replace the dc controller. See
DC
controller PCA on page 357.
Install black cartridge The print cartridge has been removed or has
been installed incorrectly.
1. Replace or reinstall the print cartridge
correctly to continue printing.
2. Make sure that the print cartridge is
firmly seated and that the contact points
are clean.
3. Check the cartridge door switch flags for
damage. Replace as necessary. Also
check SR9 behind the front cover.
4. Make sure that the J305, J307, and
J309 connectors on the dc controller are
firmly seated.
5. Replace the dc controller. See
DC
controller PCA on page 357.
6. Replace the high-voltage power supply.
See
High-voltage power supply
on page 347
Install fuser The fuser is not installed or is not fully seated. Make sure that the fuser is installed and fully
seated. Remove and then reinstall the fuser.
See
Fuser on page 329.
Make sure that the fuser to high-voltage
power supply connectors are fully seated.
Insufficient memory to load fonts/data
<device> To continue touch OK
The device does not have enough memory to
load the data (for example, fonts or macros)
from the location specified.
Touch OK to continue without this
information. If the message persists, add
more memory.
Jam in Document Feeder Media is jammed in the document feeder
(ADF).
1. Remove jammed media from the
document feeder (ADF). Follow the
instructions in the onscreen dialog box,
or see
Clear jams from the automatic
document feeder (ADF) on page 459.
2. If any of the ADF components have
been replaced recently, make sure that
the components are correctly installed.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 435
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