Control panel message Description Recommended action
3. Make sure that the J3 connector on the
ADF controller PCA is fully seated.
4. Reseat the ADF connector on the SCB
PCA.
5. If the problem persists, clean the ADF
pickup and feed rollers and separation
pad . If any of these components are
worn or damaged replace them. See
User-replaceable parts on page 182.
LDAP server is not responding. Contact
administrator.
The LDAP server has exceeded the time out
value for an address request.
Verify the LDAP server address. See Solve
e-mail problems on page 522. Contact the
network administrator.
LED Is On The device is processing a component test. No action necessary.
Load Tray 1: <type>, <size> The tray is empty or configured for a different
size than the size requested.
Follow the instructions in the onscreen dialog
box. Make sure that the requested media is
loaded correctly and the tray is configured for
the requested media from the control panel.
1. Make sure that the Tray 1 paper sensor
(SR3) is functioning correctly. Replace
the sensor if necessary. This sensor is
part of the cartridge door assembly.
2. Replace the dc controller. See
DC
controller PCA on page 357.
Load Tray 1: <type>, <size> To Continue,
Touch OK
The MFP is waiting for Tray 1 to be loaded Load Tray 1 with the specified media, and
touch OK.
Load Tray 1: <type>, <size> To Use
Another Tray, Touch OK
Tray 1 is not loaded, but another tray is
configured and loaded with the requested
media size and type.
Touch OK and follow the onscreen directions.
Load tray <XX> To use another tray, touch
OK
The specified tray does not contain the
specified media size.
Touch OK to use a tray that contains media
of the correct size.
Load tray <XX>: <Type>, <Size> or Load
tray <XX>: <Type>, <Size> To Use Another
Tray, Touch OK
The device detected an unexpected paper
size.
Load the requested tray with the specified
size and type of media.
If another tray is available, touch OK to use it.
Touch Hide to remove this message and use
other MFP features.
Load Tray XX: <type>, <size> The requested tray is not loaded, but another
tray is configured and loaded with the
requested media size and type.
Touch OK and follow the onscreen directions.
Load Tray XX: <type>, <size> To Use
Another Tray, Touch OK
The requested tray is not loaded, but another
tray is configured and loaded with the
requested media size and type.
Touch OK and follow the onscreen directions.
Manual feed output stack Then Touch OK
to Print Second Sides
The first side of a manual duplex job has
printed and is in the output bin.
Place the stack in the ADF and press OK to
print the second side of the manual duplex
job.
Manually feed: <type>, <size> The specified job requires manual feed from
Tray 1.
Load the requested media into Tray 1.
Table 6-2 Control-panel messages (continued)
436 Chapter 6 Troubleshooting ENWW
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