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HP M5025 - LaserJet MFP B/W Laser - Page 481

HP M5025 - LaserJet MFP B/W Laser
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NOTE These parts are included in the engine maintenance kit which should be installed by the
user when two-hundred thousand (200K) pages have passed through the MFP. If you are
experiencing poor MFP performace, check to see if an engine maintenance kit was installed at
the correct interval.
Jams in the optional high capacity input feeder
NOTE The HP LaserJet M5035X MFP has one additional 500-sheet tray (Tray 4). The
HP LaserJet M5035XS MFP has three additional 500-sheet trays (Tray 4, Tray 5, Tray 6)
Table 6-12 Causes for jams in the optional HCI feeder
Cause Solution
The pickup/feed rollers are dirty,
worn, or damaged
Clean the pickup/feed rollers. If they are still dirty after cleaning, or if they are worn or
damaged, replace the pickup/feed rollers. See
User-replaceable parts on page 182.
NOTE There are two pickup rollers for each tray in the high capacity feeder.
Always replace both of rollers for a tray at the same time.
These rollers are part of the engine maintenance kit.
NOTE These parts are included in the engine maintenance kit which should be installed by the
user when two-hundred thousand (200K) pages have passed through the MFP. If you are
experiencing poor MFP performace, check to see if an engine maintenance kit was installed at
the correct interval.
ENWW General paper-path and jam troubleshooting 451

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