If a jam message persists, there is still media in the device. Look for media in other locations.
Clear jams from the output path
A 13.XX.YY error message appears on the control-panel display to indicate that a jam has occurred in
the output path. To clear the jam, follow the instructions on the onscreen dialog box or follow the steps
below.
NOTE For a complete list of jam error messages, see Table 6-2 Control-panel messages
on page 397.
1. If most of the jammed media is visible exiting the device into the output bin, grasp both sides of the
media and slowly pull the media out of the device.
NOTE If media is jammed in the output bin, but most of the media is still inside the device,
it is better to remove it through jam-access door.
2. Open the jam-access door.
ENWW Clear jams 463
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