HP M5025 - LaserJet MFP B/W Laser - Page 506

●
The media is excessively rough. Use a smoother, xerographic media.
●
The driver setting is incorrect.
●
The media that you are using is too heavy for the media type setting that you selected, and the
toner is not fusing to the media.
Print-quality problems associated with the environment
If the device is operating in excessively humid or dry conditions, verify that the printing environment is
within specifications. See
Operating environment on page 826.
Print-quality problems associated with jams
Make sure that all sheets are cleared from the paper path. See Clear jams on page 459.
●
If the device recently jammed, print two to three pages to clean the device.
●
If the sheets do not pass through the fuser and cause image defects on subsequent documents,
print three pages to clean the device. If the problem persists, print and process a cleaning page.
See
Clean the device on page 98.
Image defect examples
Use the examples in the image-defect table that follows to determine which print-quality problem you
are experiencing, and then see the corresponding reference pages to resolve the problem. These
examples identify the most common print-quality problems.
NOTE The illustrations in this section are for reference only. Your sample pages might look
different than the ones shown here.
Table 6-22 Image defect examples
See Light print (partial
page) on page 478
See Light print (entire
page) on page 479
See Specks
on page 480
See Dropouts
on page 481
See Dropouts
on page 481
See Dropouts
on page 481
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
a
a
a
a
a
c
c
c
c
c
b
b
b
b
b
See Lines
on page 483
See Gray background
on page 483
See Toner smear
on page 485
See Loose toner
on page 485
476 Chapter 6 Troubleshooting ENWW