Ink cartridge carriage stalled
Something is blocking the cartridge carriage (the part of the printer that holds the cartridges).
To clear the obstruction check the printer for jams.
For more information, see Jams and paper-feed issues.
Paper jam or tray problem
Paper has become jammed in the printer.
Before you try to clear the jam, check the following:
●
Make sure that you have loaded paper that meets specications and is not wrinkled, folded, or damaged.
For more information, see Recommended papers for printing.
●
Make sure that the printer is clean. For more information, see Maintain the printer.
●
Make sure that the trays are loaded correctly and are not too full. For more information, see Load paper .
For instructions on clearing jams, as well as more information about how to avoid jams, see Jams and paper-
feed issues.
Out of paper
The default tray is empty.
Load more paper, and then touch OK .
For more information, see Load paper .
Printer failure
There was a problem with the printer or ink system. Usually, you can resolve such problems by completing the
following steps:
1.
Press (the Power button) to turn o the printer.
2. Unplug the power cord, and then plug in the power cord again.
3.
Press (the Power button) to turn on the printer.
If this problem persists, write down the error code provided in the message, and then contact HP support. For
more information about contacting HP support, see HP support.
Door open
Before the printer can print documents, all doors and covers must be closed.
TIP: When completely closed, most doors and covers snap into place.
If the problem persists after you’ve securely closed all doors and covers, contact HP support. For more
information, see HP support.
ENWW Ink cartridge carriage stalled 153
To Next Page
Loading...