HP Officejet 4575 - Troubleshooting Device Management

Photo card upload
• UDP ports: 137, 138, 427
• TCP port: 139
Scanning
• UDP port: 427
• TCP ports: 9220, 9500
HP device status
UDP port: 161
Faxing
• UDP port: 427
• TCP port: 9220
HP device installation
UDP port: 427
Solve device management problems
This section provide solutions to common problems that involve managing the device.
This section contains the following topic:
NOTE: To use the embedded Web server (EWS), the product must be connected
to a network using either an Ethernet or a wireless connection. You cannot use the
embedded Web server if the product is connected to a computer with a USB cable.
• Embedded Web server cannot be opened
•
The EWS is only available in English
Embedded Web server cannot be opened
Check your network setup
• Make sure you are not using a phone cord or a crossover cable to connect the
device to the network.
• Make sure the network cable is securely connected to the device.
• Make sure the network hub, switch, or router is turned on and working properly.
Check the computer
Make sure the computer that you are using is connected to the network.
NOTE: To use the embedded Web server (EWS), the product must be connected
to a network using either an Ethernet or a wireless connection. You cannot use the
embedded Web server if the product is connected to a computer with a USB cable.
Chapter 7
122 Solve a problem