Set up the printer on your wireless network ....................................................................... 72
Change the connection type .............................................................................................. 72
Test the wireless connection ............................................................................................. 73
Turn on or off the wireless capability of the printer ............................................................ 73
Change network settings .................................................................................................................... 74
Use HP wireless direct ....................................................................................................................... 75
9 Printer management tools ............................................................................................................................... 78
Toolbox (Windows) ............................................................................................................................. 78
HP Utility (OS X) ................................................................................................................................. 78
Embedded web server ....................................................................................................................... 78
About cookies .................................................................................................................... 79
Open the embedded web server ....................................................................................... 79
Control panel lock .............................................................................................................. 80
Embedded web server cannot be opened ......................................................................... 80
10 Solve a problem ............................................................................................................................................ 82
HP support ......................................................................................................................................... 82
Register printer .................................................................................................................. 82
Support process ................................................................................................................. 82
Obtain electronic support ................................................................................................... 83
HP support by phone ......................................................................................................... 83
Before you call .................................................................................................. 83
Phone support period ........................................................................................ 84
Support phone numbers .................................................................................... 84
After the phone support period .......................................................................... 84
Get help from the printer control panel ............................................................................................... 84
Understand printer reports ................................................................................................................. 84
Printer status report ........................................................................................................... 85
Network configuration page ............................................................................................... 86
Print quality report .............................................................................................................. 88
Wireless test report ............................................................................................................ 90
Web access report ............................................................................................................. 90
Solve printer problems ....................................................................................................................... 90
Solve printing problems ...................................................................................................................... 92
Solve copy problems .......................................................................................................................... 94
Solve scan problems .......................................................................................................................... 95
Solve fax problems ............................................................................................................................. 98
The fax test failed ..........................................................................................................
.... 99
The display always shows Phone Off Hook ..................................................................... 103
The printer is having problems sending and receiving faxes ........................................... 103
viii ENWW
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