ƕ Make sure the printer is installed on the same subnet as the computers that
use the printer.
ƕ If the installation program cannot discover the printer, print the network
configuration page and enter the IP address manually in the installation
program. For more information, see
Understand the network configuration page.
• If you are using a computer running Windows, make sure that the network ports
created in the print driver match the printer IP address:
ƕ Print the printer’s network configuration page.
ƕ Click Start, then click Printers or Printers and Faxes.
- Or -
Click Start, click Control Panel, and then double-click Printers.
ƕ Right-click the printer icon, click Properties, and then click the Ports tab.
ƕ Select the TCP/IP port for the printer, and then click Configure Port.
ƕ Compare the IP address listed in the dialog box and make sure it matches the
IP address listed on the network configuration page. If the IP addresses are
different, change the IP address in the dialog box to match the address on the
network configuration page.
ƕ Click OK twice to save the settings and close the dialog boxes.
Problems connecting to a wired network
• If the Network light on the printer control panel does not turn on, make sure that all
of the “General network troubleshooting” conditions are met.
• Though it is not recommended that you assign the printer with a static IP address,
you might resolve some installation problems (such as a conflict with a personal
firewall) by doing so.
To reset the printer's network settings
1. Press the OK button.
2. Press the right arrow
to select Configure Device and then press the OK button.
3. Press the right arrow
to select Restore Factory Setting and then press the OK
button.
NOTE: Resetting the printer’s network settings also resets the printer’s firewall
settings. For more information about configuring the printer’s firewall settings, see
Configure the printer’s firewall settings
Understand the Configuration Page
Use the Configuration page to view current printer information and ink cartridge status.
Also use the Configuration page to help you troubleshoot problems with the printer.
The Configuration page also contains a log of recent events.
Understand the Configuration Page
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