3. Print a configuration page to verify that the I/O card is ready (see Use information pages
on page 38). An HP Jetdirect configuration page also will print.
4. On the HP Jetdirect configuration page, confirm the following settings:
●
Under HP Jetdirect Configuration, the status us “I/O Card Ready”.
●
The status is “Ready”.
●
An IP address is listed.
●
The configuration method (Config by:) is listed correctly. See the network administrator if you
are not sure which method is correct.
●
The domain name is listed correctly.
5. Perform a ping test to verify that the device is communicating with other devices on the network.
a. Press Menu.
b. Use
to select CONFIGURE DEVICE, and the press .
c. Use
to select I/O, and the press .
d. Use
to select EMBEDDED JETDIRECT MENU, and the press .
e. Use
to select DIAGNOSTICS, and the press .
f. Use
to select PING TEST, and the press .
g. Set the following menu items
●
DEST IPv4: Type the IP address from the configuration page.
●
PACKET SIZE: 64
●
TIMEOUT: 1 second
●
COUNT: 4
●
PRINT RESULTS: YES
●
EXECUTE: YES
The ping test starts automatically after the EXECUTE setting is set. If the test was successful,
a page that shows the ping test results will print.
6. Print the job from another computer.
7. To verify that the device works with a computer, connect the device directly to the computer. You
will have to reinstall the printing software. Print a document from a program that has printed
correctly in the past. If the job prints, a problem with the network might exist.
ENWW Interface troubleshooting 159
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