68
HP Pavilion home PC
Problem Solution
My computer won’t
turn on at all.
■
If the computer doesn’t go through the above procedure, check the following:
■
The power cord and all cables are securely plugged into the computer.
■
The power cord is plugged into a grounded outlet. Check to see whether the outlet
works by plugging another item into it.
■
The monitor is connected to the computer, plugged in, and turned on.
I installed a new
printer or other
device, and it won’t
work.
■
Be sure that you installed the device drivers that came with the new device.
■
You may need an updated driver for Windows XP. For non-HP peripherals,
contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to
your Support Guide for details.
The computer doesn’t
make any sound.
■
Check the speaker connection.
Note: Some systems include an adapter cable for the speakers. The left and right speaker
cables plug into the adapter cable. The adapter cable plugs into the speaker port on
the back of the computer.
■
If your speakers have a power button, check whether it is turned on and the
power supply is turned on (select models only).
■
Remove the headphone connection.
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Use the keyboard controls to increase the volume.
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Press the Mute button on the keyboard to see if the mute feature is turned on.
■
Click the Volume icon on the taskbar. Increase the volume, and make sure the
Mute box is not selected.
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