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Warranty Documentation Team Saved date: 05/20/03 9:03 AM
File name: 337484-AA1.doc
Contacting HP
You can obtain warranty service and technical support by contacting HP at
www.hp.com/support.
Be sure to have the following information available before you call HP:
– Product number, serial number, model name, and model number
– Applicable error messages
– Add-on options
– Operating system
– Third-party hardware or software
– Detailed questions
We have a variety of services available online to help you find answers to your
questions and resolve problems—24 hours a day, 7 days a week. Log on to our
online services site at
www.hp.com/support to find a variety of help sources to
meet your needs, including original product drivers, latest updates and software
fixes, Limited Warranty information, and product documentation.
Additional Support Available
If you are unable to resolve your problem by using our online services, contact
our Customer Support Center by phone (see Worldwide Phone Numbers
booklet). You will be provided technical support by our dedicated and
professionally trained customer service team.
Hardware Technical Support
Free hardware technical support is available for a period of one year from the
date of purchase.
Software Technical Support
Free software technical support is available for the first 90 days from the date of
purchase. Software technical support is defined as issues/questions about the
Operating System, bundled software, and “how-to” installation and
configuration questions.
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