This section contains the following topics:
•
The HP All-in-One will not turn on
•
I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
•
The display shows the wrong language
•
I received a message on the display that the printer alignment failed
•
The wrong measurements are showing in menus on the display
•
The HP All-in-One does not print
•
I received a message on the display to install the Two-sided module
•
I received a message on the display about a paper jam or a blocked print head
assembly
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply.
Solution:
• Make sure the power cord is firmly connected to both the HP All-in-One and the
power adaptor. Plug the power cord into a grounded power outlet, surge protector,
or power strip.
1 Power connection
2 Power cord and adaptor
3 Grounded power outlet
• If you are using a power strip, make sure the power strip is on. Or, try plugging
the HP All-in-One directly into a grounded power outlet.
Hardware setup troubleshooting 175
Troubleshooting
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