HP Pro 3400/3500 Series, MT 670582-002 page 2
Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or -
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.
Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your new
password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
1. Turn on or restart the computer.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the CLR_CMOS or CMOS header. Header label varies based on
model.
4. Remove the jumper from pins 2 and 3.
5. Place the jumper on pins 1 or 2.
6. Replace the jumper on pins 2 and 3.
7. Replace the chassis access panel and reconnect the power cord.
8. Turn on the computer and allow it to start.
Standard and Optional Boards
Memory modules (PC3-10600, CL9) (or use in 3400 series models)
*1 GB
635802-001
*2 GB
635803-001
*4 GB
585157-001
Memory modules (PC3-12800, CL11) (or use in 3500 series models)
*2 GB
671612-001
*4 GB
671613-001
Other boards
* 802.11b/g/n (1x1) WLAN module 634906-001
* AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use only in
HP Pro 3500/3505 models
679219-001
* AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use only in
HP Pro 3500/3505 models
679218-001
* AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use only in
HP Pro 3500/3505 models
676356-001
* AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card 638406-001
* ATI Radeon HD 6450 1-GB graphics adapter 638132-001
* ATI Radeon HD 6450 512-MB graphics adapter 647449-001
* AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card 631728-001
* nVidia GeForce GT640 3-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models (not for use in Brazil)
687226-001
* nVidia GeForce GT630 2-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models (not for use in Brazil)
687580-001
* nVidia GeForce GT620 1-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models (not for use in Brazil)
687579-001
* nVidia GeForce GT530 2-GB graphics adapter, full height (not for Brazil) 657106-001
* nVidia GeForce GT405 512-MB graphics adapter (not for Brazil) 657108-001
* nVidia GeForce GT520 1-GB graphics adapter, full height (not for Brazil) 657399-001
Intel Core i7 processors (include thermal material)
* 2600, 3.4 GHz, 8-MB L3 cache 638632-001
* 2600S, 2.7 GHz, 8-MB L3 cache 638419-001
Intel Core i5 processors (include thermal material)
* 2500, 3.3 GHz, 6-MB L3 cache (not for Brazil) 638631-001
* 2400, 3.1 GHz, 6-MB L3 cache (not for Brazil) 638630-001
* 2320, 3.0 GHz, 6-MB L3 cache 665121-001
* 2310, 2.9 GHz, 6-MB L3 cache (not for Brazil) 657111-001
* 2300, 2.8 GHz, 6-MB L3 cache (not for Brazil) 654601-001
Intel Core i3 processors (include thermal material)
* 2130, 3.4 GHz, 3-MB L3 cache (not for Brazil) 665120-001
* 2125, 3.3 GHz, 3-MB L3 cache (not for Brazil; use in only 3500 series) 638629-001
* 2120, 3.3 GHz, 3-MB L3 cache (not for Brazil) 638629-001
* 2105, 3.1 GHz, 3-MB L3 cache (not for Brazil) 655970-001
* 2100, 3.1 GHz, 3-MB L3 cache 638628-001
Intel Pentium Dual-Core processors (include thermal material)
* G860, 3.0 GHz, 3-MB L3 cache (not for Brazil) 665123-001
* G850, 2.9 GHz, 3-MB L3 cache 655973-001
* G840, 2.8 GHz, 3-MB L3 cache (not for Brazil) 655972-001
* G630, 2.7 GHz, 3-MB L3 cache (not for Brazil) 665122-001
* G620, 2.6 GHz, 3-MB L3 cache 655971-001
Intel Celeron processors (include thermal material)
* G540, 2.5 GHz, 2-MB L3 cache (not for Brazil) 665119-001
* G530, 2.4 GHz, 2-MB L3 cache (not for Brazil) 665117-001
* G440, 1.6 GHz, 1-MB L3 cache (not for Brazil) 665467-001
AMD A-Series Advanced Processing Units (include thermal material; not used in Brazil)
*
X4 A8-3870, 3.0 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use
in only 3505 models)
667723-001
*
X4 A8-3820, 2.5 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use
in only 3505 models)
667723-001
*
X4 A8-3800, 2.4 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
667723-001
*
X4 A6-3670, 2.7 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use in
only 3505 models)
671609-001
*
X4 A6-3650, 2.6 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
667722-001
*
X4 A6-3620, 2.2 GHz, 4-MB L2 cache; Radeon HD6530D graphics core (use
in only 3505 models)
671608-001
*
X4 A6-3600, 2.1 GHz, 4-MB L2 cache; Radeon HD6530D graphics core
667724-001
*
X4 A8-3550, 2.8 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
667721-001
*
X2 A4-3400, 2.7 GHz, 4-MB L2 cache; Radeon HD6530D graphics core
667725-001
*
X2 E2-3200, 2.4 GHz, 1-MB L2 cache; Radeon HD6370D graphics core
667726-001
* Not shown
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM
Error
1. System ROM
checksum error.
2. Expansion board
option ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size
Error
and
201-Memory Error
Incorrect memory config-
uration
1. Run Setup (F10).
2. Check DIMMs for proper seating,
type, and HP compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configu-
ration Warning
Populated DIMM config-
uration is not optimized
Rearrange the DIMMs so that each chan-
nel has the same amount of memory.
301-, 304-Keyboard
error
Keyboard failure. Check keyboard connection or keys.
Check connector for bent of missing
pins. Replace keyboard. If 304, possible
system board problem.
501-Display Adapter
Failure
Graphics display control-
ler.
1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard
Drive Detects Immi-
nent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under
Storage > DPS Self-test
.
2. Apply hard drive firmware patch if
applicable.
3. Back up contents, replace hard drive.
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