HP ProBook x360 11 G1 - 2 Illustrated Parts Catalog; Service Label

2 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then
follow the on-screen instructions.
Service label
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of
the computer, inside the battery bay, under the service door, or on the back of the display.
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Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
The service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on the computer.
Item Description Function
(1) Serial number (s/n) This is an alphanumeric identier that is unique to
each product.
(2) Part number/Product number (p/n) This number provides specic information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(3) Warranty period This number describes the duration of the warranty
period for the computer.
(4) Model description This is the alphanumeric identier used to locate
documents, drivers, and support for the computer.
Service label 3