Service and Support
On-site Warranty and Service
NOTE 1
This three-year, limited warranty and service offering delivers three
years of on-site, next business-day
NOTE 2
service for parts and labor and includes free telephone
support
NOTE 3
24 x 7. Global coverage
NOTE 2
ensures that any product purchased in one country and
transferred to another non-restricted country will remain fully covered under the original warranty and
service offering. The rp5700 is available for sale in the Americas and EMEA only
NOTE 1
: Terms and conditions may vary by country. Certain restrictions and exclusions apply.
NOTE 2
: On-site service may be provided pursuant to a service contract between HP and an authorized HP
third-party provider, and is not available in certain countries. Global service response times are based on
commercially reasonable best effort and may vary by country.
NOTE 3
: Technical telephone support applies only to HP-configured, HP and HP-qualified, third-party
hardware and software. Toll-free calling and 24 x 7 support may not be available in some countries.
Dimensions and Weight
Chassis Dimensions
(HxWxD)
3.94 x 13.4 x 15 in (10 x 34 x 38 cm)
System weight*
19.62 lb (8.9 kg) POS models, 18.64 lb (8.433 kg) PC models
System volume
approximately 13 liters (13.74 quarts)
Shipping weight*
27.3 lb (12.355 kg) POS models, 26.52 lb (11.998 kg) PC models
Shipping box dimensions
23.38 x 19.68 x 9.00 inches (59.38 x 49.99 x 22.85 cm)
Monitor weight supported
77 lb (35 kg) maximum
* Configured with 2 hard drives, 1 optical drive, no diskette drive, USB and COM cards (POS models), and
tower stand.
Power Supply
240W 80 PLUS – Active PFC Power Supply. No line switching required.
Ports
USB
6 USB 2.0 (2 front, 4 rear)
Plus 4 additional USB+POWER; 3 @ 12V, 1 @ 24V
Serial
2 RS232 individually configurable to power 5V & 12 V. COM1 can be configured
for 5V, 9V, and 12V
Plus 2 additional RS232 on some models via PCI card. Individually configurable
to power 5V and 12V
Parallel
1
PS/2
2
Video
1
Audio
2, line in and line out
NIC
RJ-45
Support for Multi-
Monitor*
available via HP ADD2 SDVO DVI-D Adapter
* The rp5700 supports normal (or non-reversed) layout (Advanced Digital Display 2) adapter cards inserted
into the SDVO (Serial Digital Video Output) connector on the system board. This connector has the physical
appearance of a PCIe- x16 connector; however, conventional PCIe cards are not supported in this
connector.
Chipset
Intel Q963 with ICH8-RAID
QuickSpecs
HP rp5700 Point of Sale (POS) System or HP rp5700
Business Desktop PC
Standard and Configurable Components
DA - 12703 North America — Version 32 — June 21, 2013
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