Back to TOC Troubleshooting and maintaining 113
Uninstalling the software
The Uninstall option of the Installer allows you to remove the scanning 
software from your computer.
To uninstall the software 
1 Unplug the scanner, and then restart the computer.
Note: If you do not unplug the scanner and restart the 
computer before you uninstall the software, some files 
are not removed from your computer during the 
uninstallation.
2 Insert the HP Scanning Software CD into your computer's CD-
ROM drive. The HP Scanning Software window appears. (If the HP 
Scanning Software window does not appear, double-click the icon 
for the HP Scanning Software CD.)
3 Double-click the HP Scanning Software Installer, and then follow 
the instructions on the screen.
4 When the main installation dialog box appears, select Uninstall 
from the pull-down menu (located in the upper-left part of the dialog 
box).
5 Click Uninstall.
6 Follow the instructions on screen.
7 After the uninstall finishes, quit the HP Scanning Software Installer.
Other resources, support, and 
specifications
The Setup and Support Guide contains information about these topics:
● Setup instructions and troubleshooting. Find setup instructions 
and troubleshooting information for issues that can arise when you 
install the scanner.
● Resources. Discover websites and other tools that contain 
scanning tips, updated drivers, and the latest information about 
your HP scanner.
● Support. Locate the contact information for your region if you need 
to contact HP.
● Warranty and Specifications. See this topic for the warranty and 
product and regulatory information.
The Setup and Support Guide is located on the CD in the folder for 
your language, or on your computer in the HP Scanning Software 
folder. 
Also, see the HP PrecisionScan Pro Read Me file for late-breaking 
information about the HP Precisionscan Pro software. This file is 
located in the same folder as the Setup and Support Guide.