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HP StoreOnce 3100 User Manual
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HPE StoreOnce 3100 mechanical and system components
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Figure 1: HPE StoreOnce 3100 mechanical components
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Figure 2: HPE StoreOnce 3100 system components
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Access panel
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PCI riser blank
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PCI riser cage
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Hot plug power supply
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PCIe riser boards
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Controller options
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able Continued
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HPE StoreOnce 3100 mechanical and system components
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Table of Contents
Default Chapter
3
Table of Contents
3
Finding Part Numbers for Replacement Parts
6
HPE Storeonce and HPE Proliant
6
To Access Proliant Documentation
6
HPE Storeonce 3100 System Components
6
HPE Storeonce 3100 Mechanical and System Components
8
HPE Storeonce 3500 Series Components
9
HPE Storeonce 3500 and 5100 Mechanical and System Components
11
HPE Storeonce 5100 System Components
12
HPE Storeonce 5100 Mechanical and System Components
14
HPE Storeonce 5100 System Capacity Upgrade Kit Components
15
HPE Storeonce 5100 System Capacity Upgrade System Components
17
Optional Hardware Components
17
General Precautions and Safety Guidelines
19
Required Tools
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Component Replacement Guidelines
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Safety Precautions
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General Precautions
19
Preventing Electrostatic Discharge
20
Equipment Symbols
20
Identifying Problems
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POST Messages and Troubleshooting
21
Using the Storeonce GUI to Identify a Problem
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Alerts in the Events Log
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Failed Disk in the Hardware Tree
21
Using the Storeonce CLI to Identify a Problem
22
Overview
22
Identifying a Problem
22
Leds and Problem Diagnosis
24
Server Leds (All Models)
24
Front Panel Leds
25
Disk Drive Leds
27
Rear Panel Leds
28
Storage Enclosure Leds (HPE Storeonce 5100 System Only)
29
Front View Leds
29
Rear View Leds
30
HPE Storeonce 5100 System Expansion Shelf Error Messages
32
I/O Module Errors
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I/O Module Firmware Errors
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SAS Cable Error
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Thermal Control Errors
34
Thermal Shutdown Alarms
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Power Supply Module Errors
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Power Supply Communication Errors
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Fan Module Errors
35
Powering on and Off, Firmware Upgrades, and Other Processes
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Preparing for Storeonce Maintenance
36
Requirements for Powering on and off
36
HPE Storeonce Remote Support
36
Upgrading BIOS or Hardware Firmware Components
37
Updating Firmware Using the Storeonce GUI
37
Updating Firmware Using the Storeonce CLI
38
Upgrading Storeonce Software
38
Running a System Self Test
39
Hpresetpassword Account
40
The Purpose of the Hpresetpassword Account
40
Changing the Password for the Hpresetpassword Account
40
Resetting the Password for the Local Admin User
40
Replacing the Storeonce System Motherboard
42
Motherboard Replacement Tasks Specific to HPE Storeonce Systems
42
Identifying the Activation Key for the Ilo4 License
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Before Replacing the Motherboard-Component Configuration
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Motherboard Spares Part Number and System Maintenance Switch
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DIMM Locations
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After Replacing the Motherboard-BIOS and Ilo Configuration
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RBSU Settings
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Ilo4 Settings
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Replacing the P1224 RAID Controller and Components
51
RAID Controller Component Overview
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Part Numbers
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Internal SAS Cabling
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HPE Storeonce 3100 System Internal SAS Cabling
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HPE Storeonce 3500 Series Internal SAS Cabling
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HPE Storeonce 5100 System Internal SAS Cabling
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System Boot and RAID Controller Failure
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Replacing the RAID Components
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P1224 RAID Controller
54
The RAID Cache Module and Supercapacitor
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HPE SAS Expander Card (HPE Storeonce 5100 System and HPE Storeonce 3500 Series)
55
Replacing the HPE SAS Expander Card
56
Disk Replacement
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Disk Numbering
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RAID Configuration
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Hot Spare Disk and Leds on the HPE Storeonce 5100 System
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Ordering the Correct Replacement Disk for a Failed Disk
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Replacing a Hot-Plug Hard Disk
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Rebuilding Storage if Multiple Disks Fail and a Raidset Is Broken
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Storeonce Optional Hardware
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Support for Storeonce Optional Hardware
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Error Messages
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Replacing Optional Hardware Cards
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Fibre Channel Card Considerations
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Removing and Replacing a Fibre Channel or 10 Gbe Optical SFP
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HPE Storeonce 5100 System Capacity Upgrade Expansion Shelves
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HPE Storeonce 5100 System Capacity Upgrade Hot-Pluggable Components
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Removing and Replacing the I/O Module
66
Removing and Replacing a Power Supply Module
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Removing and Replacing a Fan Module
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Replacing the Fan Control Card
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Removing and Replacing the Power Distribution Board
71
Removing and Replacing the Enclosure Backplane
72
Removing and Replacing an Enclosure
75
The QR ISO Image
78
The Storeonce QR ISO Image
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Download Quick Restore ISO Image
78
Create a Bootable QR USB Stick
78
Delete Storage
79
Boot the Appliance and Install the Storeonce Software
79
Performing a Configuration Restore
80
Support and Other Resources
82
Accessing Hewlett Packard Enterprise Support
82
Accessing Updates
82
Customer Self Repair
82
Remote Support
83
Warranty Information
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Regulatory Information
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Documentation Feedback
84
Additional Regulatory Information
85
Belarus Kazakhstan Russia Marking
85
Turkey Rohs Material Content Declaration
86
Ukraine Rohs Material Content Declaration
86
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HP StoreOnce 3100 Specifications
General
Brand
HP
Model
StoreOnce 3100
Category
Storage
Language
English
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