HP T1000 G3 - HP Contact Information

HP T750 G2, HP T750J, HP T1000 G3, HP T1000J, HP T1500 G3, and HP T1500J UPS Models User Guide S 505922-002
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Chapter 9 Warranty Infromation
Limited Warranty
To back up the wide range of features offered with the UPS, a 3-year limited warranty is
provided.
$250,000 Computer Load Protection Guarantee
In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee
(provided by the original equipment manufacturer) is offered.
IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in The
United States and Canada.
The $250,000 Computer Load Protection Guarantee only applies if:
S The UPS is plugged into a suitably grounded and wired outlet using no extension
cords, adapters, other ground wires, or other electrical connections.
S The UPS installation complies with all applicable electrical and safety codes specified
by the NEC.
S The UPS is used under normal operating conditions and users comply with all
instructions and labels.
S The UPS is not damaged by accident (other than a utility power transient), misuse, or
abuse.
o The Guarantee applies only to the original end-user and is non-transferable.
o The Guarantee does not include reimbursement for or restoration of any data
loss.
S The UPS is either connected directly to an enterprise class PDU, which is then
connected directly to a server, workstation, or personal computer, or the UPS is
connected directly to a server, workstation, or personal computer.
Pre-Failure Battery Warranty
The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a
3-year limited warranty by applying it to the battery before it actually fails. The
Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a
notification that the battery might fail is received from power management software. The
battery warranty coverage is 3 years for parts. The warranty for the first year of
ownership includes parts and labor. If battery spares are not available for a particular
UPS model, the entire UPS, including its battery, is replaced.
A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is
indicated in one or both of the following ways:
S An LED showing the battery is low
S Notification from power management software