8 Installing PCI/PCIe devices
Expansion card slot identification ....................................................................................................... 46
Installing an expansion card ............................................................................................................... 46
9 Installing hard disk drives
HDD configuration .............................................................................................................................. 48
Installing a hard disk drive .................................................................................................................. 49
Installing an HDD in an HP
400 Workstation ............................................................... 50
Installing an HDD in an HP
600 or 800 Workstation .............................................. 52
10 Installing optical disk drives
Installing an ODD in an HP
400 Workstation ................................................................................ 54
Installing an optical drive (mini-tower configuration) .......................................................... 54
Installing an optical drive (desktop configuration) .............................................................. 55
Installing an ODD in an HP
600 or 800 Workstation .............................................................. 55
Notice for Blu-ray optical drives .......................................................................................................... 57
Blu-ray movie playback ...................................................................................................... 57
Blu-ray movie playback compatibility and update .............................................................. 57
11 Diagnostics and troubleshooting
Calling technical support .................................................................................................................... 59
Locating ID labels ............................................................................................................................... 60
Locating warranty information ............................................................................................................ 60
Diagnosis guidelines .......................................................................................................................... 61
Diagnosis at startup ........................................................................................................... 61
Diagnosis during operation ................................................................................................ 62
Troubleshooting checklist ................................................................................................................... 62
HP troubleshooting resources and tools ............................................................................................ 63
HP Help and Support Center ............................................................................................. 63
E-support ........................................................................................................................... 63
Troubleshooting a problem ............................................................................... 64
Instant Support and Active Chat ....................................................................... 64
Customer Advisories, Customer and Security Bulletins, and Customer
Notices .............................................................................................................. 64
Product Change Notifications ............................................................................ 64
Helpful hints ....................................................................................................................... 64
At startup ........................................................................................................... 65
During operation ................................................................................................ 65
Customizing the monitor display ....................................................................... 66
Troubleshooting scenarios and solutions ........................................................................................... 66
Solving minor problems ..................................................................................................... 66
ENWW vii