Solving diskette problems
Table 6-5 Diskette problems
Problem Cause Solution
Diskette drive light stays on. Diskette is damaged. 1. Check power and data cables.
2. Click on My Computer.
3. Right-click on the desired hard drive and
select Properties.
4. Click the Tools tab.
5. Click Check Now... to run error checking.
Diskette is incorrectly
inserted.
Remove diskette and reinsert.
Files on diskette are
damaged.
Check the program diskettes.
Drive cable is not
properly connected.
Reconnect power cable. Be sure that all four
pins are connected.
Drive not found. Cable is loose. Reseat diskette drive data and power cables.
Removable drive is not
seated properly.
Reseat the drive.
Diskette drive cannot write
to a diskette.
Diskette is not formatted. Format the diskette.
Diskette is write-
protected.
Use another diskette or remove the write
protection.
Writing to the wrong
drive.
Check the drive letter in the path statement.
Not enough space is left
on the diskette.
Use another diskette.
Diskette write control is
enabled.
Use Computer Setup to check the storage
security feature disabled settings.
Diskette is damaged. Replace the damaged disk.
Cannot format diskette. Invalid media reported. Check to see if diskette is bad.
When formatting a disk in MS-DOS, you might
need to specify diskette capacity. For
example, to format a 1.44-MB diskette, enter
the following command at the command
prompt:
FORMAT A: /F:1440
A problem has occurred with
a disk transaction.
The directory structure
is bad, or there is a
problem with a file.
Right-click Start, click Explore, and select a
drive. Select File>Properties>Tools. Under
Error-checking, click Check Now.
142 Chapter 6 System diagnostics and troubleshooting ENWW
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