Solving power problems....................................................................................................................................................................................................... 62
Power supply shuts down intermittently........................................................................................................................................................62
Solving hard drive problems..............................................................................................................................................................................................63
Hard drive error occurs..............................................................................................................................................................................................63
Disk drive transaction problem ............................................................................................................................................................................63
Drive not found (identified) ......................................................................................................................................................................................63
Nonsystem disk/NTLDR missing message .................................................................................................................................................64
Computer will not boot from hard drive..........................................................................................................................................................64
Computer seems to be locked up ......................................................................................................................................................................64
Solving audio problems.........................................................................................................................................................................................................65
Sound cuts in and out..................................................................................................................................................................................................65
Sound does not come out of the speaker or headphones ..............................................................................................................65
Computer appears to be locked up while recording audio..............................................................................................................65
Line-in jack is not functioning properly ...........................................................................................................................................................65
Solving printer problems......................................................................................................................................................................................................66
Printer will not print........................................................................................................................................................................................................66
Printer will not turn on..................................................................................................................................................................................................66
Printer prints garbled information......................................................................................................................................................................66
Solving keyboard and mouse problems.....................................................................................................................................................................67
Keyboard commands and typing are not recognized by the computer..................................................................................67
Mouse does not respond to movement or is too slow..........................................................................................................................67
Solving hardware installation problems.....................................................................................................................................................................67
A new device is not recognized as part of the system........................................................................................................................68
Computer will not start...............................................................................................................................................................................................68
Solving network problems...................................................................................................................................................................................................68
Network driver does not detect network controller..............................................................................................................................69
Network status link light never blinks...............................................................................................................................................................69
Diagnostics reports a failure..................................................................................................................................................................................69
Diagnostics passes, but the computer does not communicate with the network..........................................................70
Network controller stopped working when an expansion board was added to the computer...............................70
Network controller stops working without apparent cause.............................................................................................................70
Cannot connect to network server when attempting remote system installation..........................................................70
System setup utility reports unprogrammed EEPROM .......................................................................................................................70
Solving memory problems....................................................................................................................................................................................................71
System will not boot or does not function properly after installing additional memory modules.........................71
Out of memory error ......................................................................................................................................................................................................71
Memory count during POST is wrong................................................................................................................................................................71
Insufficient memory error during operation.................................................................................................................................................71
Solving USB flash drive problems ..................................................................................................................................................................................72
USB flash drive is not seen as a drive letter in Windows....................................................................................................................72
USB flash drive not found (identified) ...............................................................................................................................................................72
System will not boot from USB flash drive....................................................................................................................................................72
The computer boots to DOS after making a bootable flash drive...............................................................................................72
Solving internet access problems .................................................................................................................................................................................73
Unable to connect to the internet........................................................................................................................................................................73
Cannot automatically launch internet programs.....................................................................................................................................73
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