HP ZBook 14U G5 - Page 8

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 36
Component replacement procedures .................................................................................................................. 36
Bottom cover ..................................................................................................................................... 36
Solid-state drive (SSD) ...................................................................................................................... 38
Memory modules ............................................................................................................................... 39
WLAN/Bluetooth combo card ............................................................................................................ 41
WWAN module ................................................................................................................................... 43
Keyboard ........................................................................................................................................... 45
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 48
Component replacement procedures .................................................................................................................. 48
Battery ............................................................................................................................................... 49
Heat sink assembly ........................................................................................................................... 51
RTC battery ........................................................................................................................................ 54
USB board .......................................................................................................................................... 55
RJ-45 board with bracket .................................................................................................................. 56
Power button board .......................................................................................................................... 57
Speaker assembly ............................................................................................................................. 58
Fingerprint reader assembly ............................................................................................................. 59
TouchPad ........................................................................................................................................... 60
TouchPad button board ..................................................................................................................... 62
NFC module ....................................................................................................................................... 63
Smart card reader .............................................................................................................................. 64
Fan ..................................................................................................................................................... 65
System board .................................................................................................................................... 67
Display assembly ............................................................................................................................... 71
Top cover ........................................................................................................................................... 81
7 Interpreting system validation diagnostic front panel LEDs and audible codes ................................................. 82
8 Troubleshooting guide ................................................................................................................................. 84
Resources ............................................................................................................................................................. 85
General troubleshooting steps ............................................................................................................................ 85
Identify the issue ............................................................................................................................... 86
1. Understand the issue .................................................................................................. 86
Boot up sequence ......................................................................................... 86
Failure classication ..................................................................................... 86
2. Examine the environment .......................................................................................... 88
3. Perform a visual inspection of hardware ................................................................... 89
4. Update BIOS and drivers ............................................................................................. 89
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