Support and other resources 197
Support and other resources
Open Source Software
This product includes code licensed under the GNU GENERAL PUBLIC LICENSE, GNU LESSER GENERAL
PUBLIC LICENSE, and/or certain other open source licenses. A complete machine-readable copy of the source
code corresponding to such code is available upon request. This offer is valid to anyone in receipt of this
information and shall expire three years following the date of the final distribution of this product version by
Hewlett Packard Enterprise. For information about acquiring the open source code for this product, send an
email to the Account Manager for this product, listing the product name and version information for which the
source code is being requested. Because such information can become outdated quickly, Hewlett Packard
Enterprise does not publish mailing addresses and telephone numbers for open source queries. Available
source code distribution methods include network transmission of the source code and sending the source code
on physical media to a mailing address. Physical media distribution might require a fee to cover the media and
mailing costs.
Accessing Hewlett Packard Enterprise Support
• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
http://www.hpe.com/assistance
• To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website:
http://www.hpe.com/support/hpesc
Information to collect
• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or component
Accessing updates
• Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update
method.
• To subscribe to eNewsletters and alerts:
http://www.hpe.com/support/e-updates
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