TroubleshootingTroubleshooting
SubtopicsSubtopics
NMI functionalityNMI functionality
Troubleshooting resourcesTroubleshooting resources
NMI functionalityNMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is not responding to traditional debugging methods.
An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers,
and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the
system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a hard reset.
To force the OS to initiate the NMI handler and generate a crash dump log, the administrator can use the iLO Generate NMI feature.
Troubleshooting resourcesTroubleshooting resources
Troubleshooting resources are available for HPE Gen11 server products in the following documents:
Troubleshooting Guide for HPE ProLiant Gen11 servers provides procedures for resolving common problems and comprehensive
courses of action for fault isolation and identification, issue resolution, and software maintenance.
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen11 servers and HPE Synergy provides IML
messages and associated troubleshooting information to resolve critical and cautionary IML events.
To access troubleshooting resources for your product, see the Hewlett Packard Enterprise websiteHewlett Packard Enterprise website .
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