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Prepaid Customer Agreement
Important Customer Information
Important Customer Information
My Verizon Wireless Customer Agreement
Thanks for choosing Verizon Wireless. In this Prepaid
Customer Agreement, you’ll find important information
about your Service, including our ability to make changes to
your Service or this agreement’s terms, our liability if things
don’t work as planned and how any disputes between us must
be resolved in arbitration or small claims court. If you’re
signing up for Service for a minimum contract term, you’ll
also find information about that contract term and what
happens if you cancel a line of Service early or don’t pay on
time.
My Service
Your Service terms and conditions are part of this
agreement. Your Plan includes your monthly allowances and
features, where you can use them (your “Coverage Area”), and
their monthly and pay-per-use charges. You can also subscribe
to several Optional Services, like data add-on packages.
Together, your Plan and any Optional Services you select are
your Service. The terms and conditions for your Service can be
found in the brochures that are available when you activate, or
online at verizonwireless.com.
How Do I Accept This Agreement?
You accept this agreement by:
• Agreeing in writing, by email, over the phone, or in person;
• Opening a package that says you are accepting by opening
it; or
• Activating your Service.
When you accept, you’re representing that you are at least 18
years old and are legally able to accept an agreement. If you’re
accepting for an organization, you’re representing that you are
authorized to bind that organization, and where the context
requires, “you” means the organization. By accepting, you are
agreeing to every provision of this Agreement whether or not
you have read it.
No refunds will be granted after 14 days or if your account
has been activated. If you change your device or receive a
Service Promotion, you may be required to change your Plan
to one that we are currently offering at this time.
My Privacy
We collect personal information about you. We gather some
information through our relationship with you, such as
information about the quantity, technical configuration, type,
destination and amount of your use of our telecommunications
services. You can find out how we use, share and protect the
information we collect about you in the Privacy Policy, available
at verizon.com/privacy.
By entering this Agreement, you consent to our data collection,
use and sharing practices described in our Privacy Policy. We
provide you with choices to limit, in certain circumstances, our
use of the data we have about you. You can review these choices
at verizon.com/privacy#limits. If there are additional specific
advertising and marketing practices for which your consent
is necessary, we will seek your consent (such as through the
privacy-related notices you receive when you purchase or use
our products and services) before engaging in those practices.
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