What does the status light on the controllers mean?
The hardware may be purchased separately from the Accessories tab on www.vive.com/
product/.
The status light shows:
§ Green when the controller is in normal mode
§ Blinking red when battery is low
§ Blinking blue when the controller is pairing with the headset
§ Blue when the controller is connecting with the headset
§ Orange when charging
What should I do if any of the controllers is not tracked?
The hardware may be purchased separately from the Accessories tab on www.vive.com/
product/.
Try the following methods to troubleshoot the issue:
§ Make sure that the controller is placed inside the play area.
§ Turn the controller off and on again to reactivate the tracking.
§ Restart the SteamVR app. If you still get an error, reboot your computer and reopen the
SteamVR app.
For more information, you may refer to the SteamVR Troubleshooting page.
How do I know which of the controllers is not being
tracked?
The hardware may be purchased separately from the Accessories tab on
www.vive.com/
product/.
If one of your controllers is not being tracked and you want to find out which one, follow these
steps.
1. On your computer, open the SteamVR app.
2. Hover your cursor on the icon of the controller that's not tracked.
3. Click Identify controller.
The status light on the controller rapidly flashes white.
For more information, you may refer to the SteamVR Troubleshooting page.
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