Huawei OceanStor S2600 - Default Chapter; Table of Contents

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Contents

About This Document.....................................................................................................................1

1 Safety Instruction.......................................................................................................................1-1

1.1 Warning and Safety Identifier.........................................................................................................................1-2

1.2 ESD Prevention...............................................................................................................................................1-2

1.3 Laser................................................................................................................................................................1-3

1.4 Short Circuit....................................................................................................................................................1-3

1.5 Electrical Safety..............................................................................................................................................1-4

1.6 High-lift Operation..........................................................................................................................................1-5

2 Troubleshooting Preparation...................................................................................................2-1

2.1 List of Tools and Instrument...........................................................................................................................2-2

2.2 Requirements on Maintenance Personnel.......................................................................................................2-2

2.3 Preparing Spare Parts......................................................................................................................................2-3

2.4 Constructing Remote Maintenance.................................................................................................................2-3

3 Troubleshooting Process...........................................................................................................3-1

3.1 Process Chart...................................................................................................................................................3-2

3.2 Process Description.........................................................................................................................................3-3

3.3 Collecting Information and Recording Information........................................................................................3-6

3.4 Obtaining Technical Support..........................................................................................................................3-6

3.5 Obtaining the Latest Technical Documents....................................................................................................3-7

4 Troubleshooting Principles and Methods.............................................................................4-1

4.1 Basic Principles...............................................................................................................................................4-2

4.2 Common Methods...........................................................................................................................................4-2

4.2.1 Alarm Analyzing Method.......................................................................................................................4-2

4.2.2 Replacement Method..............................................................................................................................4-3

5 Troubleshooting of Common Faults......................................................................................5-1

5.1 Types of Faults................................................................................................................................................5-3

5.2 Degraded RAID Group...................................................................................................................................5-5

5.3 Invalid RAID Group........................................................................................................................................5-7

5.4 Turning On of the Disk Alarm/Location Indicator.........................................................................................5-9

5.5 Turning On of the Fan Running/Alarm Indicator.........................................................................................5-10

5.6 Turning On of the Power Running/Alarm Indicator.....................................................................................5-11

OceanStor S2600 Storage System

Troubleshooting Contents

Issue 03 (2010-01-28) Huawei Proprietary and Confidential