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Appendix
◎ Before handing the product for repair, make a
backup of the contents of memory since they
may disappear during repair. Note that the
Company shall not be liable for any damages
and loss of income should the contents of
memory be altered or lost.
◎ Recycled parts that meet the Company's
quality standards are sometimes used for
repair.
◎ Collected au cell phones by Replacement cell
phone delivery service which you used before
are recycled to cell phones for replacement
after repairs. Also replaced parts by au after-
sales service are collected and recycled by
KDDI. They are not returned to customers.
◎ For the products that are processed, modied,
analyzed (including altering the software,
analyzing (including rooting), reverse-
engineering, of decompiling, disassembling),
or repaired by repair oces other than the
Company specied, they are not covered by
the warranty or repair may be refused.
◎ The battery built-into the main unit is not
covered by free-of-charge repair warranty
excluding events arising from defects of
battery material or the production.
◎ The USB cable, clear case (sample), earphone
microphone (sample), and SIM card removal
tool (sample) are not covered by free-of-
charge repair warranty.
The Company retains performance
parts for repair of the HWV32 main
unit and its peripherals for 4 years
after discontinuation of production.
"Performance parts for repair" refers
to parts required for maintaining the
functions of the product.
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