6.23 How can I check my phone's information?
Go to Settings > About phone to check the model number, processor, RAM, storage, and
screen resolution information.
6.24 After I connect my phone to a computer using a USB
cable, what do View photos, Manage files, and USB
storage in the drop-down notification panel mean?
View photos: You can view photos or screenshots.
Manage files: You can manage files in internal storage.
USB flash disk storage: This appears only when you insert an external microSD card. Touch
this to manage files on this microSD card.
6.25 Why can't my phone connect to a computer?
1. Check if your phone is charging. If not, there may be a hardware problem. Try using a
different cable or computer.
2. Check whether the computer runs Windows XP. If so, install Windows Media Player 11
on it. 2
3. Check if USB computer connection in the drop-down notification panel shows
Charging only. If so, touch Files to connect to your computer.
6.26 Why can't I use my computer to view photos on my
phone after connecting my phone to a computer with a
USB cable and choosing View photos in the drop-down
notification panel?
The View photos mode only allows you to view photos or screenshots in your phone's
internal storage.
If you have an external microSD card, you can touch USB storage in the drop-down
notification panel to use your computer to view photos on your phone.
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